IT Infrastructure Engineer in New York NY | NYC | Current Job

James Garrigan IT Infrastructure Engineer

James Garrigan

IT Infrastructure Engineer

Resume Current Job

Highlights

Innovative and Multifaceted IT Infrastructure Engineer

Integrates Top-Quality Training, Analytical Skills, and Problem Solving Expertise, to Determine Precisely and Then Fulfill Client and End-User Technical Requirements

Experience

Specialist / Classroom Connectivity - Server QA Deployment Engineer Contractor via IIT

New York City Department of Education

Contract

Brooklyn, NY

July 2019 - Present

  • I optimized existing PowerShell scripts for the configuration and integration of two 2012 R2 Hyper-V Hosts with five virtual machines, three - 2012 R2 VM's and two - Red Hat Linux 6.4 VM's.
  • I reduced the integration's deployment time by approximately 50%
  • I significantly reduced the quantity of manual input for the integration. For example I used plink.exe to automate tasks which were manually executed within the vi editor. I also used winscp.exe to automate copying files.
  • I utilized Excel to create an integration checklist.
  • I created a quality assurance procedure to verify the configuration of the integration.
  • I created new versions of the integration scripts for Server 2016, Server 2019 and RHEL 7.7.
  • I created a RHEL 7.7 Kickstart image which enables automated custom settings per site. Previously the inherited RHEL 6.4 script block required the operator to manually enter the IP settings and the host name.
  • Within the integration script I provided the operator with the ability to selectively execute blocks of code thus enabling the operator to both recover from errors and rebuild individual VM's.
  • I created documentation for the pre-integration tasks and the integration tasks. I update the documentation as needed and I share it with the related teams.
  • I also execute live demonstrations for my colleague, a NYC DOE employee, so he becomes aware of the process changes.
  • I created a PowerShell script which locates and resolves Hyper-V replication problems.
  • All blocks of code that execute changes are tested within an IT lab prior to being used within the production environment. Creating an IT lab was my first significant request to the Server Operations team.
  • Daily tasks include receiving help desk (Cherwell) tickets, executing the scope of work, and updating the tickets accordingly.
  • Provide support for the Classroom Connectivity Project of school server integration including but not limited to delivery, installation, and break/fix activities. Candidate may have to travel to schools.
  • Configure physical (Windows 2012 R2 Core) and virtual servers (3 Windows VMs and 2 Linux VMs), Remote Access cards, Active Directory, DNS Services, LAN and network services
  • Troubleshoot and provide support for hardware and software problems during the server integration including, but not limited to, DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS
  • Create and update documentation of all work effort to support server integration for sites, including design documents and process diagrams
  • Perform testing on Servers.
  • Interact with the client's end-users and vendors to resolve logistic and hardware issues with equipment.
  • Script/automate tasks to improve provisioning and troubleshooting

Key Skills

  • Active Directory
  • Archiving
  • Business Continuity Planning (BCP)
  • Connectivity Devices & Protocols
  • Cyber Security
  • Directory Services
  • Disaster Recovery
  • DNS
  • Documentation
  • E-Discovery
  • Exchange 2007/2003
  • Group Policy
  • High Availability
  • Hyper-V
  • Messaging
  • Network Communications
  • Patch Management
  • PowerShell
  • TCP/IP
  • Windows Server 95, XP, 7, 10
  • Windows Server NT 4.0, 2000, 2003, 2008, 2012, 2016, 2019

Hands-on Skills

  • Enterprise Vault
  • NetApp SAN
  • Red Hat Linux RHEL
  • VMware

Education

Certifications

Compu21

2017

Microsoft Server 2016 MCSE Course

Microsoft Certified System Engineer

December 2000

Microsoft, License 2164299

Independent Learning

System Center 2012 Configuration Manager (SCCM) Unleashed; Sams Pearson - SCCM

2019

O'Reilly series "Head First Python" / Skill-port training - Python

2019

Mastering Windows Server 2019 by Jordan Krause

2019

Recommendations

IT Infrastructure Engineer | New York NY | Recommendations

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Deployment Virtualization Troubleshoot Firewall Configure ITIL Threats Service Desk

Data Center Encryption IT Solutions End Users Connectivity Cloud based Vendor IT Service

Servers End User Authentication IT Services Administrators IT Department Network Security

Datacenter Cloud Computing Systems Administrator Network Services On premise

Managed IT Network Infrastructure Network Engineer Infrastructure Services IT Security

Application Development Managed IT Services Wireless Network IT Management Systems

Engineering System Administrator Technology Solutions

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