Resume Current Job | IT Infrastructure Engineer | New York NY

Innovative and Multifaceted IT Infrastructure Engineer

Windows Server 2022/2019/2016/2012/2008/2003 R2 | Exchange 2007/2003

Hyper-V | VMware | Active Directory | DNS | Group Policy | TCP-IP | PowerShell

Expert IT Specialist Contractor via Broad Crossing Inc.

New York City Department of Education

Contract

Brooklyn, NY

July 2021 - Present

• Server 2012 R2 to Server 2019 upgrade for school-based Hyper-V servers – Initial testing of an in-place upgrade failed, Microsoft could not provide a solution. Based on knowledge gained from Microsoft I created a successful partially automated procedure from portions of my server integration code. I will be collaborating with the SCCM team to automate the upgrade process for 2000+ servers.
• I am now managing 13,000 lines of PowerShell code for the server integration tasks. Circa July 2019 550 lines of code existed.
• The average execution time for the server integration process is now 50 minutes.
• I added support for Windows Server 2022 during November 2021.
• I developed code which proactively monitors over 3,400 physical and virtual servers.
• Embedded within the monitoring framework is code which enables the servers to automatically resolve faults in Hyper-V replication, DHCP, and some unresponsive operating system states.
• Via PowerShell I generate reports which enable management to proactively allocate larger blocks of IPv4 addresses to schools. I developed code which modifies the respective DHCP scopes.
• I implemented and deployed code which creates a centralized nightly backup of the DHCP configuration from each school.
• I created and executed code which extracted DHCP data from schools systems for capacity planning.
• I recently completed a major update of the server integration script to accommodate a new networking architecture while maintaining full compatibility with the current environment. I added support for VLSM, new DHCP scopes, and settings such as DNS addresses were moved from code to text files.
• I created multiple scripts to change the DNS IP address settings in the Hyper-V servers, virtual machines, and DHCP services.
• I receive requests from the SCCM team to create code to enable their processes to execute.

Information Technology Contractor

New York City Department of Education

Contract

Brooklyn, NY

July 2019 - Present

• Provide support for the Classroom Connectivity Project of school server integration including but not limited to delivery, installation, and break/fix activities.
• Configure physical (Windows 2012 R2 Core) and virtual servers (3 Windows VMs and 2 Linux VMs), Remote Access cards, Active Directory, DNS Services, LAN and network services.
• Troubleshoot and provide support for hardware and software problems during the server integration including, but not limited to, DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
• Create and update documentation of all work effort to support server integration for sites, including design documents and process diagrams
• Perform testing on Servers.
• Interact with the client's end-users and vendors to resolve logistic and hardware issues with equipment.
• Script/automate tasks to improve provisioning and troubleshooting.

Rutgers University New Brunswick, NJ

1986 - 1989

Electrical and Electronics Engineering

Cisco Networking Academy

2018

Cisco CCNA Course

Compu21

2017

Cisco CCNA Course

Compu21

2017

Microsoft Server 2016 MCSE Course

Global Knowledge

2014

Citrix XenApp Course

Global Knowledge

2014

Exchange 2013 Course

Microsoft Certified System Engineer

December 2000

Microsoft, License 2164299

Mastering Windows Server 2019 by Jordan Krause

2019

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